It Passport Exam Preparation Book Pdf
Level-2: FE Exam: Self preparation is highly recommended to pass this exam.You can use the following materials and online resources for your preparation which will definitely help you to pass the exam:
It Passport Exam Preparation Book Pdf
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IT Passport ExamPreparation BookITPassportiAbout this Book...................................................................1Overview of Examination.................................................... 4Scope ofQuestions..............................................................8Strategy----------------------------------------------------------------------12Chapter 1Corporate and legal affairs............................141-1Corporate activities ----------------------------------------151-1-1Management and organization............................................. 151-1-2OR (OperationsResearch) and IE (Industrial Engineering) .... 211-1-3Accountingand nancial affairs ..........................................371-2Legal affairs---------------------------------------------------431-2-1Intellectual property rights.................................................... 431-2-2Laws onsecurity....................................................................481-2-3Laws on labor and transaction............................................. 491-2-4Otherlegislation, guidelines, and engineer ethics .............521-2-5Standardization......................................................................561-3Chapter quiz---------------------------------------------------60CONTENTSiiChapter 2Business strategy.......................................... 642-1Business strategymanagement --------------------- 652-1-1Business strategytechniques ..............................................652-1-2Marketing................................................................................702-1-3Business strategy and goal/evaluation............................... 722-1-4Business management systems.......................................... 742-2Technologicalstrategy management ------------- 752-2-1Technological strategyplanning and technology development planning...........................................................752-3Businessindustry---------------------------------------------772-3-1Businesssystem....................................................................772-3-2Engineering system...............................................................822-3-3E-business..............................................................................832-3-4Consumer appliances and industrial devices..................... 852-4Chapter quiz--------------------------------------------------- 86Chapter3System strategy .............................................903-1System strategy ---------------------------------------------913-1-1Concept of information systems strategy........................... 913-1-2Concept of business process............................................... 923-1-3Solutionbusiness..................................................................993-2System planning -------------------------------------------1023-2-1Computerization planning...................................................1023-2-2Requirements denition......................................................1043-2-3Procurement planning and implementation...................... 1053-3Chapter quiz-------------------------------------------------109ITPassportiiiManagement--------------------------------------------------------------112Chapter4Development technology ............................. 1144-1Systemdevelopment technology ----------------- 1154-1-1Process of systemdevelopment ........................................1154-1-2Software estimation.............................................................1254-2Software development management techniques----------------------------------------------------1264-2-1Software development process and methods ..................1264-3Chapter quiz------------------------------------------------- 129Chapter5Project management ...................................1305-1Project management ------------------------------------1315-1-1Project management............................................................1315-1-2Project scope management................................................ 1335-2Chapter quiz------------------------------------------------- 138Chapter6Service management ...................................1406-1Service management ------------------------------------1416-1-1Service management...........................................................1416-1-2Service support....................................................................1436-1-3Service delivery....................................................................1446-1-4Facility management...........................................................1466-2System audit------------------------------------------------- 1476-2-1Systemaudit.........................................................................1476-2-2Internal control.....................................................................1506-3Chapter quiz-------------------------------------------------152ITPassportivTechnology----------------------------------------------------------------154Chapter 7Basic theory................................................. 1567-1Basictheory -------------------------------------------------1577-1-1Discrete mathematics..........................................................1577-1-2Applied mathematics...........................................................1627-1-3Theory of information..........................................................1667-2Algorithms and programming -----------------------1717-2-1Data structures.....................................................................1717-2-2Algorithms............................................................................1747-2-3Programming and programming languages .....................1797-2-4Markup languages...............................................................1807-3Chapter quiz------------------------------------------------- 183Chapter8Computer system .........................................1868-1Computer component -----------------------------------1878-1-1Processor.............................................................................1878-1-2Storage device.....................................................................1908-1-3Input/Output devices...........................................................1998-2System component ---------------------------------------2048-2-1System conguration..........................................................2048-2-2System evaluation indexes................................................. 2088-3Software------------------------------------------------------- 2128-3-1OS(Operating System)........................................................2128-3-2File management..................................................................2148-3-3Development tools...............................................................2188-3-4OSS (Open Source Software)............................................. 2218-4Hardware------------------------------------------------------2238-4-1Hardware...............................................................................2238-5Chapter quiz------------------------------------------------- 229vChapter9Technology element ....................................2349-1Human interface -------------------------------------------2359-1-1Human interface technology............................................... 2359-1-2Interfacedesign...................................................................2369-2Multimedia----------------------------------------------------2409-2-1Multimedia technology........................................................2409-2-2Multimedia application........................................................2439-3Database-------------------------------------------------------2479-3-1Database architecture.........................................................2479-3-2Database design..................................................................2509-3-3Data manipulation................................................................2539-3-4Transaction processing.......................................................2559-4Network--------------------------------------------------------2589-4-1Network architecture...........................................................2589-4-2Communications protocols................................................ 2679-4-3Networkapplication.............................................................2729-5Security--------------------------------------------------------2799-5-1Information assets and information security.................... 2799-5-2Information security management..................................... 2849-5-3Information securitymeasures/information security implementation technology................................................ 2889-6Chapter quiz------------------------------------------------- 301Practice exam..................................................................308Practice exam 1.................................................................................309Practice exam 2.................................................................................340Practice exam 3.................................................................................370Index................................................................................4001About this Book1Structure of this BookThis book is comprised ofthe following sections.Overview of ExaminationScope ofQuestionsThis section describes the basic approach for theexamination questions and the scope of the ex-aminationquestions.Chapter 1Corporate and legalaffairsChapter1explainsthebasicknowledgeofcorporateactivitiesandbusinessmanagementthatbusiness workers should possess, as well as legal compliance andcorporate ethics.Chapter 2Business strategyChapter 2 explainstypical systems in each eld including typical information analysistechniques and marketing techniques, business management systems,and technological strategies.Chapter 3System strategyChapter 3details business processes, methods to improve business operations,the ow of infor-mation system construction, the composition of arequirements denition aimed at computeriza-tion, and other itemsbased on information systems strategy.Chapter 4DevelopmenttechnologyChapter 4 explains system development processes and testtechniques, as well as software devel-opment processes anddevelopment methods.Chapter 5Project managementChapter 5 explainsthe processes of project management and techniques of project scopemanage-ment.Chapter 6Service managementChapter 6 explains the basicroles and components of IT service management including theman-agementofinformationsystemoperations,servicesupport,theconceptofsystemenvironmentdevelopment, and the basic principles of system audits.Chapter7Basic theoryChapter 7 explains the fundamental concepts ofradixes, sets, probabilities, and statistics, as well as thedigitization of information and algorithms.Chapter 8ComputersystemChapter 8 examines computer components, system components,hardware, and software, and ex-plains each type of component andtheir characteristics.Chapter 9TechnologyelementChapter9examinesthecharacteristicsofhumaninterfacesandmultimediatechnology,basicknowledge about database design and networks, as well as securitymeasures and other aspects.Practice examThe practice exam includespractice questions for the IT Passport Examination.Answers andExplanations BookletThe booklet contains answers and explanationsfor the chapter quiz (Chapters 1 to 9) and practice examquestions.2Notations Used in this BookThe notations used in thisbook serve the following purposes.Reference A short summary ofuseful information or terminology, or a citation of a subchap-terfor an explanation.*Supplementary notes or content to pay attentiontoThe text in this book may contain laws, standards and accountingrules that only apply in Japan.23Answers and ExplanationsBookletThebookletattheendofthisbookcontainsanswersandexplanationsforthechapterquizandpractice exam questions.19Q1. Section 1-2LegalaffairsAnswerdExplanationIf used within the scope covered by thelicense agreement, then it does not violate the Copy-right Act.Q2.Section 2-1Business strategy managementAnswerdExplanationSWOTanalysisisananalysistechniqueusedforplanningcorporatestrategies.TheSstands for strengths, and W for weaknesses.Q3. Section 1-1CorporateactivitiesAnsweraExplanationCSR (Corporate Social Responsibility)refers to the responsibilities that a corporations shouldfullltosociety.ManycorporationspublishtheirCSRapproachthroughtheirWebpageorpublish a CSR report in order to earn the condence ofstakeholders.Q4. Section 2-1Business strategymanagementAnsweraExplanationThe star of PPM is a product thatrequires investment with growth, but offers a high market growthrate and market share.b): Describes a dog.c): Describes a questionmark.d): Describes a cash cow.Q5. Section 1-2LegalaffairsAnswerbExplanationa):Under a dispatch contract, the clientcompany has the right to issue instructions to the dis-patchemployee, but matters concerning the dispatch contract such as paidleave and over-time must be cleared rst with the dispatchingcompany.c):Even if erroneous entry of data into a productmanagement system leads to the production of defective goods, theright to issue instructions lies with the client company.Therefore, the client company cannot blame the responsibility forthe manufactured goods on the dis-patching company.d): Instructingan employee to work overtime as if the person were an employee ofthe client company is a matter that concerns the dispatch contract,so the client company must obtain the approval of the dispatchingcompany.Practice exam 1 answers1 SectionSection Sections that areapplicable to this book.13Overview of Examination51TypicalExamineesIndividualswhohavebasicknowledgeofinformationtechnologythatallbusinessworkersshould commonly possess, and who perform information technologyrelated tasks, or are trying to utilize information technology inhis/her tasks in charge.2Tasks andRolesIndividualswhohavebasicknowledgeofinformationtechnologythatallbusinessworkersshouldcommonlypossess,andwhoperforminformationtechnologyrelatedtasks,oraretryingtoutilizeinformationtechnologyinhis/hertasksincharge.Chapter5explainstheprocessesofproject management and techniques of project scopemanagement.Understand information devices and systems to use, andutilize them.Understand the tasks in charge, identies problems ofthose tasks, and act to provide required solutions.Performacquisition and utilization of information safely.Support taskanalysis and systemization activities under the guidance ofsuperiors.3Expected Technology LevelThe following basic knowledgeshall be required as a working person in order to determineinfor-mation devices and systems, and to perform tasks in charge aswell as facilitate systemization.Knowledge of computer systems andnetworks to determine the information devices and sys-tems to use,and knowledge of how to utilize ofce tools.Knowledge of corporateactivity and relatedtasksin order to understand the tasksin charge.Also, in order to identify issues of the tasks in charge andprovide required solutions, system-atic thinking and logicalthinking as well as knowledge of problem analysis and problemsolv-ing methodologies shall be required.Ability to act inaccordance with relevant laws and regulations as well as variousinformation security provisions in order to utilize informationsafely.Knowledge of development and operations of informationsystems in order to support analysis and systemization of tasks.Overview of Exam64Supplementary Explanation of Expected TechnologyLevelThe following basic knowledge shall be required as a workingperson in order to determine infor-mation devices and systems, andto perform his/her tasks in charge as well as facilitatesystemiza-tion.Understand and utilize the information equipment andsystems to beused:Capabilitytounderstandtheperformance,characteristics,andfunctionsoftheinformationdevices used in the workplace and utilize themappropriately.Capability to understand the signicance of theoperations and functions of OS settings and application softwaresuch as ofce tools used in the workplace and be able to utilizethem.Capabilitytoutilizeofcetoolsandotherapplicationsoftwareandgroupwareusedintheworkplace considering efciency in carrying out tasks.Understand thetasks in charge and the relevant problems, and execute requi-sitesolutions:Capabilitytoorganizeprocessesrelatedtothetasksinchargeusingmethodssuchastaskworkows, and to identifyissues.Capabilitytoanalyzedatarelatingtothetasksinchargeusingsimpleanalyticalmethodsand information technology and identify issues.For problematicissues identied, capability to consider solutions independently,and consid-er solutions by accepting the opinions of superiors andco-workers.Collect and utilize informationsafely:Capabilitytoutilizevariouskindsofinformationrelatingtothetasksinchargeincompli-ancewith laws andregulations.Capabilitytounderstandthepurposeofinternalcomplianceprogramsandbeabletocon-formto them.Capability to prevent the leakage, loss or damage ofinformation while utilizing internal in-formation devices andsystems, particularly through internet use.Support computerizationof tasks and systemization under the direction ofsu-periors:Capabilitytoparticipateinthediscussionconcerningtheinvestigationandorganizationofdata relating to the tasks in charge under the direction ofsuperiors.Capability to participate in the discussion concerningthe systematization of tasks in charge under the direction ofsuperiors.75Conguration of the ExaminationExam Duration 165minutesExam TypeMultiple-choice (1 out of 4 choices)(1)Shortquestion type (1 exam question contains 1 question)(2)Mediumquestiontype(1examquestioncontains4questions.Theques-tionsexamineknowledgeandunderstandingfromseveralviewpointswithregard to a single situational setting). Number of Questions100questions, answers required for all questions(1)Short questiontype: 88 questions(2)Medium question type: 12 questions (3 examquestions consisting of 4 sub-questions each)Number of Questionsper FieldQuestions are asked according to the following ratio withregard to the 3 elds comprising the scope of questions:(1)Strategyeld: about 35%(2)Management eld: about 25%(3)Technology eld: about40%Point Allocation 1,000 total pointsGradingMethodAccordingtorawpoints(pointsareallocatedforeachquestion,andallocated points for correctanswers are totaled)Pass criteriaA pass is granted when both (1)and (2) below are satised:(1)Total points (totaled from each eld):more than 60% of maximum points(2)Points in each eld: more than 30%of the maximum points in each of the 3 elds.Scope of QuestionsThissection describes the basic approach for the ex-amination questionsand the scope of the examination questions.91Basic Approach forExamination QuestionsThe following section summarizes the basicapproach for questions that appear in the IT Passport Examination,in the respective elds of strategy, management, andtechnology.STRATEGYQuestions in the examination are designed totest knowledge in the following areas: fundamental terminology andconcepts necessary to analyz